FAQ

                                  General FAQ

What is your turnaround time?

We typically fulfill and ship orders out within 1-10 business days, sometimes sooner. Please note that turnaround time may be longer during holidays and can also depend on current production schedule.

Do you accept exchanges or returns?

At Cloiee, we are committed to providing you with high-quality products and exceptional service. To maintain this commitment, please be aware that all sales are final, and we do not accept returns or exchanges.

However, if you encounter any issues or concerns with your order, we are here to assist you. Please don't hesitate to contact our customer support team via email at: cloieeco@gmail.com. Our dedicated team will work diligently to address and resolve any problems you may experience with your purchase.

Your satisfaction is our top priority, and we appreciate your understanding of our return and exchange policy. Thank you for choosing Cloiee for your shopping needs.

How can you reach Us?

Getting in touch with us is easy! You can either complete the contact form available in the 'Contact Us' section on our website, or you can simply send us an email at cloieeco@gmail.com